But what is a Care Navigator exactly, and what is our Care Navigation program?
Care Navigators are trained social workers and other professionals that assist our families in obtaining health insurance, coordinating with other medical offices, and accessing social services to support the entire family. Care Navigation is patient and family-centered, and is available either by patient request or provider suggestion. It is based on the needs, culture and values of individual families in accordance with medical home principals and in collaboration with Every Child Pediatrics and community service providers. Care Navigators help families overcome barriers by providing knowledge and assistance to help “navigate” through complex systems in order to access quality health care, financial assistance, translation services, transportation, housing, clothing, food, educational support, and early intervention referrals.
Our Care Navigation activities are consistent with enhanced primary care that is provided through The Accountable Care Collaborative, Colorado Medicaid’s primary health care program and the Institute for Healthcare Improvement’s Triple Aim of improved health outcomes, enhanced patient experience and reduced costs.
If you are in any of our stand-alone clinics and would like to talk to a Care Navigator, let the primary care provider know! They’ll be happy to introduce you and see how our Care Navigators can assist you and your family. The Care Navigators are:
Aurora: Stefan Jarmusz
Denver: Irina Diaz
Thornton: Kate Scott